Finally! RSA training that can be done easily, quickly and enjoyably not like some others…
Plus How it Works and (not to be missed) Tips to Pass Easier!
On my quest to help others to get great RSA training for QLD, I have completed four now and looked into many others.
Along the way I learned a lot which you might also find very helpful.
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Even though all the courses I did will eventually earn you a certificate, I wanted to uncover training that I was happy to recommend to others who visit this website daily and ask questions that I answer.
Finally, here is a review of the course for QLD that I recommend that was also relatively enjoyable – easy to pass and you can do it pretty quickly too. Miles ahead of most and at a reasonable price and cheaper than the average QLD RSA cost.
Last time I checked you could also get it online here – for a $5 discount.
Along the way I have learned a great deal about what to expect and all the other important and interesting information related to getting a certificate for Queensland.
Does Quality Training Matter?
Most people simply want cheap RSA training as fast as possible so they can can show an employer – I get it!
The problem is that training actually varies quite a lot between different Register Training Organisations (RTOs).
“So what I still get my QLD RSA”, I hear you say.
Yep, that may be true (if they don’t loose their certification) but it can take longer to do because needing the help of a real live person (a trainer) is very common (see below – “What to Expect”).
Really cheap training tends to cut corners on human support and the actual training platform used – two things that really help.
Also doing your RSA can be actually fun and learning this stuff can make your job a whole lot easier for years to come.
What to Expect
The truth is the first section deals with a bunch of not so exciting acts and laws of Queensland related to responsible service.
But once you get through the first section, the questions and sections start to get way more practical and fun!
For some courses – role playing including audio and video helps significantly in getting important points across quickly while lesser courses rely more on reading and trial and error of the questions at the end of each section.
Ultimately the courses are broken down into sections, for Queensland there are five.
As you complete each section there is a Quiz that you have to pass before going on to the next section.
If you make too many mistakes the courses are designed to lock you out until you speak to a trainer.
This is a big reason why I recommend a quality trainer because the response times and support you get can vary quite a bit.
I think this is to help you learning the material (which it does), but it also can expose a good course from a bad one really quickly. As you can imagine, having trainers available to help you is a big expense. I found this means that some of the cheaper courses (and even expensive ones) are lacking when it comes to getting you through the course with minimal stress and time wasted.
Alternately, courses that have a good online training platform and service when you need it are helpful and teach you pretty useful information quickly.
How it Works
Staff Pick – Click here to begin the get it online – here for a $5 discount! To assist you, I also put together some notes in my review which should save you up to an hour and make the course more enjoyable.
- Training can be completed online – in your own time and obviously from anywhere. You can also do your training as you please – all at once or in sections and if you need assistance human help is close at hand through phone, chat, email and support tickets.
- Once you have completed your RSA certificate online, QLD requires that you simply print out and present your certificate to your employer.
- As part of the process you will also need a (USI) – Unique Student Identifier which you may already have if you have done training in Australia like Tafe, a first aid course or white card. Click here to retrieve it.
Main Points – QLD Responsible Service of Alcohol Certificate (Updated 2018)
- You must do a course that has a “National Statement of Attainment” or is “Nationally Accredited” (QLD joined the other States in 2013)
- Courses completed from states that only allow classroom training cannot be used in Queensland.
- An RSA refresher can be done here.
- There are many providers online to do your RSA but prices and the quality of the services offered vary significantly.
- It is a requirement of many courses that you are locked out from continuing the course if you get an answer wrong a specified number of times (usually 3 times). You then have to contact the trainer (a real person) by email or phone to ensure they are satisfied you know the answer. We have found the level of service can vary significantly.
Expiry and Renewal
If you completed RSA training prior to 30 June 2013, your OLGR-approved RSA certificate is now expired and you need to do the training that is now nationally approved.
If you did your training after 30 June 2013, your training will not expire and will be nationally approved. You can still do a refresher for free.
7 Top Tips & FAQs
1. How can I pass easily?
An amazing number of people search for the answers to RSA questions, but the truth is it is actually easier to go through a good quality course because it includes things like interactive videos.
Tip: If you are really worried about passing: you will find my Top Ten Tips far more helpful.
2. Do the course soon
“All new employees involved in the service or supply of liquor have 30 days from the date of commencing employment to obtain their RSA training course certificate.” Source the OLGR Queensland website.
Tip: We asked some pub owners about how they handle new hires and they said, “we start people who have one over those that don’t have (RSA) certification”.
If you know you are going to be serving alcohol it is a good idea to just go ahead and do the course – this shows you are serious about working in the industry and employers may choose you ahead of others when you have it and they don’t.
3. Why do RSA?
Apart from getting a job, RSA laws are pretty tough but also designed to make it easier for you to do the right thing. All licensees (usually the owners) are required to keep a register containing information about current training course certificates held by staff so you need one anyway.
Tip: Make sure your employer has your RSA information and do your part by trying to get as much as you can out of the course and use it to your advantage. You will find it makes you job easier too!
4. Maximum fines for Bar and Security staff
As an example, in QLD it is $10,444 for supplying liquor to a minor or someone unduly intoxicated at the time of writing.
Maximum fines for Managers and Licensee – $65,275 for supplying liquor to someone unduly intoxicated.
Patrons in Queensland can also be fined.
Tip: The training does make it easy to figure out what you need to do in different situations.
5. How much
From $19 to $85 for a QLD which done online. (We recommend courses that are a good balance of support and use state of the art technology and training methods like interactive video.
6. Time required
Normally 6 to 8 hours.
Tip: Some used to advertise 1 hour, but we do not recommend them!
7. Classroom Training
Many people do not have access to a computer or would simply prefer to do their training in a classroom. Check out our list of classroom RSA training providers for Queensland.
Tip: We highly recommend you avoid courses that actively promote extremely fast completion as this may mean you do not actually learn anything. The course we recommend below (we have done this course) has an exceptional platform backed up by great service if you have trouble doing your course.
Recommended RSA Course in Queensland
Staff Top Pick
Check out RSACoursesOnline recommendation.
Also check out our Top 10 Tips to help you quickly and easily pass!