Finally! RSA training that can be done easily, quickly and enjoyably not like some others…
Even though all the courses I did will eventually earn you a certificate, I wanted to uncover training that I was happy to recommend to the 100s of people who visit this website daily and ask questions that I answer.
Finally, I can recommend this course for QLD, NT, SA and WA that I am not only happy to recommend but it was actually relatively enjoyable – easy to pass and you can do it pretty quickly too. Miles ahead of most and at a reasonable price too.
Along the way I have learned a great deal about what to expect and all the other important and interesting information related to getting a certificate for Queensland.
What to Expect
As with any training that originates from the government, you can expect to get asked a whole bunch of questions which leave you scratching your head wondering how some of the information is going to help you stop underage drinking or prevent a fight from breaking out.
But once you get through the first section that deals with a lot of the acts and laws of Queensland related to responsible service, the questions and sections start to get way more practical.
For some courses – role playing including audio and video helps significantly in getting important points across quickly while lesser courses rely more on reading and trial and error of the questions at the end of each section.
Ultimately the courses are broken down into sections, for Queensland there are five.
As you complete each section there is a Quiz that you have to pass before going on to the next section.
If you make too many mistakes the courses are designed to lock you out until you speak to a trainer.
While I can understand why they do this, I think it does help you with learning the material, it also can expose a good course from a bad one really quickly. As you can imagine, having trainers available to help you is a big expense. I found this means that some of the cheaper courses (and even expensive ones) are lacking when it comes to getting you through the course with minimal stress and time wasted.
Alternately, courses that have a good online training platform and service when you need it (I did – twice) are helpful and teach you pretty useful information quickly.
The Nitty Gritty
Staff Pick – Click here to begin the best course now! To assist you, I also put together some notes after completing the course which should save you about an hour and make the course more enjoyable. At the end of this course This course is a suitable QLD RSA Certificate.
The Queensland government has created liquor laws require you complete a Responsible Service of Alcohol course if you wish to serve alcohol.
Fortunately your training can be completed online – in your own time and obviously from anywhere.
You can also do your training as you please – all at once or in sections and if you need assistance human help is close at hand through phone, chat, email and support tickets.
Once you have completed your RSA certificate online, QLD requires that you simply print out and present your certificate to your employer.
Main Points – QLD Responsible Service of Alcohol Certificate (Updated Feb 2014)
- You must do a course that has a “National Statement of Attainment” or is “Nationally Accredited” (QLD joined the other States in 2013)
- Courses completed from states that only allow classroom training cannot be used in Queensland although you may qualify for a QLD RSA bridging course.
- An RSA refresher has to be done every 3 years.
- There are many providers online to do your RSA but prices and the quality of the services offered vary significantly.
- It is a requirement of many courses that you are locked out from continuing the course if you get an answer wrong a specified number of times (usually 3 times). You then have to contact the trainer (a real person) by email or phone to ensure they are satisfied you know the answer. We have found the level of service can vary significantly.
Who needs it?
“staff members involved in the service or supply of liquor include approved managers, bartenders, glass collectors, floor staff and room service staff.”
Source the OLGR Queensland website.
When do I have to do the course?
“All new employees involved in the service or supply of liquor have 30 days from the date of commencing employment to obtain their RSA training course certificate.”
Source the OLGR Queensland website.
That said, we recommend that if you know you are going to be serving alcohol it is a good idea to just go ahead and do the course – this shows you are serious about working in the industry and employers may choose others who have it ahead of you. For more information please refer to our FAQs.
The Queensland government RSA laws provide stiff penalties….
All licensees are required to keep a register containing information about current training course certificates held by staff. The register must be made available for inspection by an inspector at the premises.
Maximum fines for Bar and Security staff
For example, in QLD it is $8000 for supplying liquor to a minor or someone unduly intoxicated
Maximum fines for Managers and Licensee – $50000 for supplying liquor to someone unduly intoxicated
Patrons in Queensland can also be fined.
From $49 to $85 for a QLD RSA course done online.
Normally 2 to 4 hours.
Some advertise 1 hour, but we do not recommend them!
Many people do not have access to a computer or would simply prefer to do their training in a classroom. Check out our list of classroom RSA training providers for Queensland.
We highly recommend you avoid courses that actively promote extremely fast completion as this may mean you do not actually learn anything. The course we recommend below (we have done this course) has an exceptional platform backed up by great service if you have trouble doing your course.
Recommended RSA Course in Queensland
Staff Top Pick
Also check out our Top 10 Tips to help you quickly and easily pass!